Tuesday, 31 March, 2026
Agentic AI Ushers in Telecom Revolution in India
By Isha

Indian telecom companies are rapidly adopting agentic AI to move from basic automation to autonomous operations. According to KPMG, 97% are exploring AI, with 49% already integrating it. Agentic AI enables smart networks, predictive maintenance, real-time decision-making, and hyper-personalized customer service. Despite challenges like integration, governance, and workforce upskilling, India holds an edge with its scale, innovation, and rich data ecosystem.
Read full story at Economic Times