Tuesday, 31 March, 2026
Meta Enhances WhatsApp Business App with AI-Powered Features
By Isha
Meta has upgraded the WhatsApp Business app with new AI-driven tools, including an AI-powered auto-reply feature and AI-based analytics for customer interactions. These enhancements aim to help businesses improve customer service and streamline communication. The updates also include advanced message templates and personalized replies, enabling businesses to offer more efficient and tailored customer experiences.
Read full story at Techcrunch