Wednesday, 29 July, 2026
Tata Communications Launches Google Duplex-Style AI Agents for Indian SMBs
By TechShots Studio

Tata Communications and Tata Tele Business Services have partnered to provide small and medium businesses in India with subscription-based, voice-to-voice AI agents. Designed to handle specific business tasks like bookings and lead qualification—rather than traditional call-center menus—these digital workers connect directly to enterprise data to drive top-line revenue growth without requiring costly infrastructure investments.
Read full story at CIO ECONOMIC TIMES